According to news sources, about 13,000 units of the Navien Instantaneous water heater have been recalled due to a faulty connection of the vent collar that can detach when pressure is applied, causing potential carbon monoxide poisoning in the process.
The company, Navien America Inc., issued the recall in cooperation with The U.S. Consumer Product Safety Commission after the problem was discovered. The recalled water heaters have a white color with “T-Creator” and “NAVIEN” printed on the front. The recalled product models are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A). All recalled models were manufactured in 2008.
There have been no reports of injury to date.
Consumers should stop using the recalled product immediately and ensure that they have a functioning carbon monoxide alarm installed. Consumers can contact the company at (800) 244-8202 for a free repair of the recalled product.
As a Los Angeles personal injury attorney, I’ve seen recalls of this kind in the past and understand the risks they entail for unsuspecting consumers. I hope that by supplying this information consumers will have an opportunity to learn more about this recalled product . If you or a loved one has been injured through the use or consumption of a defective product, speak with a product liability lawyer Los Angeles to learn about the legal options available to you.